Traditional in-house IT support involves organizations managing their own IT infrastructure, including hardware, software, networks, and security, using their internal IT teams. This often requires significant investments in personnel, hardware, and expertise. On the other hand, IT infrastructure managed services involve outsourcing these responsibilities to a third-party provider. Managed services providers offer specialized expertise, 24/7 monitoring, proactive maintenance, and the flexibility to scale services based on business needs. This shift from in-house to managed services can lead to cost savings, improved system performance, and increased focus on core business activities.